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Refund policy

 Returns, Exchanges & Cancellation Policy

Due to the customized nature of our products:

  • Custom-made items are non-returnable and non-refundable once production has started.

  • Standard (non-customized) items may be eligible for return or exchange within a specified period, provided they are unused and in original condition.

Cancellations:

  • Orders can be cancelled before production begins, subject to administrative fees.

  • Once production starts, cancellation is not permitted.

Refunds, where applicable, are processed within a reasonable timeframe through the original payment method.