Refund policy
Returns, Exchanges & Cancellation Policy
Due to the customized nature of our products:
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Custom-made items are non-returnable and non-refundable once production has started.
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Standard (non-customized) items may be eligible for return or exchange within a specified period, provided they are unused and in original condition.
Cancellations:
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Orders can be cancelled before production begins, subject to administrative fees.
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Once production starts, cancellation is not permitted.
Refunds, where applicable, are processed within a reasonable timeframe through the original payment method.